ANZ Bank Agency Status Page provides up-to-date information about the operation of ANZ Institutional's systems and services for users of ANZ New Payments Platform, ANZ Agency Clearing and ANZ Global Courier Services.

For more information, contact your ANZ Customer Service Centre.

Operational
Degraded Performance
Partial Outage
Major Outage
Under Maintenance
All Systems Operational
NPP Agency Clearing Operational
Inward Agency Operational
Outward Agency Operational
EOD BTR Operational
Global Courier Service (GCS) Operational
ANZ Fileactive ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Update - ** Please note updated date for change **
Sep 18, 2024 - 10:30 AEST
Scheduled - NPP Schedule Change

Reference Number: CHG0857940
Service Impact: Low
Start Time: 20/09/2024 22:00 AEST
End Time: 21/09/2024 08:00 AEST

Change Details
ANZ will be performing system maintenance on the NPP Platform with no anticipated impacts or outages to the NPP Service.

Should an issue occur as a result of this planned change activity, this will be managed through the NPP Incident Management Framework.

Please note advertised times are an approximate and actual times may vary during planned maintenance.

If you have further enquiries please email our Key Client Industry Support Team.

ANZ WHOLESALE DIGITAL

Sep 10, 2024 - 11:19 AEST
NPP Schedule Change

Reference Number: CHG0795387
Service Impact: High
Start Time: 22/09/2024 02:30 AEST
End Time: 22/09/2024 05:30 AEST

Change Details
ANZ will be performing system maintenance on the mainframe which will delay posting accounting entries to the creditor account for payments processing through the NPP Platform.
As a result of the planned activity:
• ANZ Internet Banking & ANZ Mobile Application will be temporarily unavailable.
• Appointor NPP outbound payments will be accepted and held in a "PDNG - Pending" status and continue processing once the change is completed.
• NPP Inbound payments will continue processing with all Participants with expected delays in posting the accounting entries to the creditor account and processing acknowledgements to Appointors.

Please note advertised times are an approximate and actual times may vary during planned maintenance.

If you have further enquiries please email our Key Client Industry Support Team.

ANZ WHOLESALE DIGITAL

Posted on Sep 18, 2024 - 14:18 AEST
NPP Schedule Change

Reference Number: CHG0859345
Service Impact: High
Start Time: 06/10/2024 02:00 AEDT
End Time: 06/10/2024 06:00 AEDT

Change Details
ANZ will be performing system maintenance on the mainframe which will delay posting accounting entries to the creditor account for payments processing through the NPP Platform.
As a result of the planned activity:
• ANZ Internet Banking & ANZ Mobile Application will be temporarily unavailable.
• Appointor NPP outbound payments will be accepted and held in a "PDNG - Pending" status and continue processing once the change is completed.
• NPP Inbound payments will continue processing with all Participants with expected delays in posting the accounting entries to the creditor account and processing acknowledgements to Appointors.

Please note advertised times are an approximate and actual times may vary during planned maintenance.

If you have further enquiries please email our Key Client Industry Support Team.

ANZ WHOLESALE DIGITAL

Posted on Sep 10, 2024 - 17:56 AEST
Past Incidents
Sep 18, 2024

No incidents reported today.

Sep 17, 2024

No incidents reported.

Sep 16, 2024
Completed - The scheduled maintenance has been completed.
Sep 16, 02:00 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 15, 23:00 AEST
Scheduled - NPP Schedule Change

Reference Number: CHG0859271
Service Impact: High
Start Time: 15/09/2024 23:00 AEST
End Time: 16/09/2024 02:00 AEST

Change Details
ANZ will be performing system maintenance on the NPP Appointor Channels which will result in an outage on the API Gateway.

As a result of the planned activity Appointors will be unable to submit outbound payments and expect to receive a 503/401 error when establishing a connection to the NPP Service during the scheduled change window.

Inbound payments from other Participants will continue to be received and be settled by ANZ, however acknowledgement messages will be held in ANZ systems until services are restored.

Please note advertised times are an approximate and actual times may vary during planned maintenance.

If you have further enquiries please email our Key Client Industry Support Team.

ANZ WHOLESALE DIGITAL

Sep 10, 11:21 AEST
Sep 15, 2024
Sep 14, 2024

No incidents reported.

Sep 13, 2024

No incidents reported.

Sep 12, 2024

No incidents reported.

Sep 11, 2024

No incidents reported.

Sep 10, 2024

No incidents reported.

Sep 9, 2024

No incidents reported.

Sep 8, 2024
Completed - The scheduled maintenance has been completed.
Sep 8, 19:00 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 7, 20:00 AEST
Scheduled - NPP Schedule Change

Reference Number: CHG0848699
Service Impact: Low
Start Time: 07/09/2024 20:00 AEST
End Time: 08/09/2024 19:00 AEST

Change Details
ANZ will be performing system maintenance on the NPP Platform with no anticipated impacts or outages to the NPP Service.

Should an issue occur as a result of this planned change activity, this will be managed through the NPP Incident Management Framework.

Please note advertised times are an approximate and actual times may vary during planned maintenance.

If you have further enquiries please email our Key Client Industry Support Team.

ANZ WHOLESALE DIGITAL

Aug 28, 10:04 AEST
Completed - The scheduled maintenance has been completed.
Sep 8, 04:00 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 8, 01:00 AEST
Scheduled - NPP Schedule Change

Reference Number: CHG0843343
Service Impact: High
Start Time: 08/09/2024 01:00 AEDT
End Time: 08/09/2024 04:00 AEDT

Change Details
ANZ will be performing system maintenance on the mainframe which will delay posting accounting entries to the creditor account for payments processing through the NPP Platform.

As a result of the planned activity:
• ANZ Internet Banking & ANZ Mobile Application will be temporarily unavailable.
• Appointor NPP outbound payments will be accepted and held in a "PDNG - Pending" status and continue processing once the change is completed.
• NPP Inbound payments will continue processing with all Participants with expected delays in posting the accounting entries to the creditor account and processing acknowledgements to Appointors.

Please note advertised times are an approximate and actual times may vary during planned maintenance.

If you have further enquiries please email our Key Client Industry Support Team.

ANZ WHOLESALE DIGITAL

Sep 2, 11:39 AEST
Sep 7, 2024
Sep 6, 2024

No incidents reported.

Sep 5, 2024

No incidents reported.

Sep 4, 2024

No incidents reported.